Shipping Policy

We do our best to get all orders out as soon as possible. All in-stock orders will be shipped out within 30 business days. During normal times, all orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email.

In the rare occurrence that inventory is out of stock, we’ll display the backorder status and expected ship date on the product page, and we’ll also include the expected “Ships By” date in your order confirmation email. Backordered items may extend the anticipated delivery timeframe, so please check these details if you’re purchasing a backordered product.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@humidifiersforme.com with your name and order number, and we will look into it for you.

Additional information

Please note that we are not responsible for lost or stolen packages. If your package is lost or stolen, please contact the shipping provider indicated in the email notification sent with your tracking number. 

You are responsible for the payment of any additional duties or fees mandated by customs and not indicated as being inclusive in the purchase price or shipping fees. 

If you submitted an incorrect delivery address at the time of placing your order, please contact us as soon as possible at info@humidifiersforme.com, but we are not responsible for incorrect or mistyped addresses and cannot guarantee that we will be able to intercept the delivery or update your information with our delivery service provider to redirect the order to the correct address. If we are able to update the delivery address, we cannot guarantee a delivery time.

30-Day Refund Policy

We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Returns

You have 30 days from the date you receive your item to request a return.

To be eligible for a return:

• 
  The item must be unused, in its original condition, and in the original packaging
  
• 
  Proof of purchase (order number or receipt) is required
  

Certain items may be non-returnable, including:

• 
  Items damaged due to misuse
  
• 
  Items marked as final sale
  

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• 
  Your refund will be processed to your original payment method
  
• 
  Refunds typically appear within 5–10 business days, depending on your bank or card issuer
  

Shipping Costs

• 
  Original shipping costs are non-refundable
  
• 
  Customers are responsible for return shipping costs unless the item arrived damaged or defective
  

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with:

• 
  Your order number
  
• 
  Clear photos or videos of the issue
  

We will arrange a replacement or full refund at no additional cost.

Exchanges

We only replace items if they are defective or damaged.
If you need an exchange, please contact us first before returning the item.

Late or Missing Refunds

If you haven’t received a refund yet:

1. 
   Check your bank account again
   
2. 
   Contact your credit card company (processing times vary)
   
3. 
   Contact your bank
   

If you’ve done all of this and still have not received your refund, please contact us.

How to Start a Return

To initiate a return or refund request, contact us at:

📧 support@humidifiersforme.com

Please do not send items back without contacting us first.